The AI Evaluation Guide for CX Leaders
This guide equips CX leaders with practical tools and frameworks to navigate the surge of AI tools, evaluate your AI stack, and prepare for AI’s agentic future with clarity, consistency, and confidence.
The AI Evaluation Matrix
A customizable spreadsheet designed to help you assess each AI tool’s maturity, integration, and alignment against enterprise priorities. Once complete, it will allow you to quickly identify gaps, overlaps, and opportunities across your stack.
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30 Questions to Ask Any AI Vendor
A vetted set of evaluation questions that go beyond surface-level functionality, covering deployment, security, scalability, and readiness for agentic AI. Designed for IT teams making strategic buying decisions.
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Grammarly’s Enterprise AI Evaluation Snapshot
Grammarly’s answers to all 30 evaluation questions. See how we approach privacy, governance, scalability, and responsible AI—so you can assess our solution with full transparency.
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